PRIVACY POLICY

Effective Date 1-1-2025

Terms and Conditions

1. Introduction

Welcome to Sunwest Escrow. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please do not engage with our services.

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2. Consent for SMS Communication

By providing your verbal or written consent to receive SMS communications, you acknowledge and agree to receive text messages from Sunwest Ecscow at the phone number you provide. SMS consent and phone numbers collected for SMS purposes will not be shared or sold with or to any third parties or affiliates for marketing purposes.

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3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS

communications related to the following:

Customers: Information regarding contract adjustments, taxes and/or insurance,

sending/receiving completed forms needed or for any general issues or concerns

regarding your contracts.

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4. Standard Messaging Disclosures

• Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider from which you received message.

• For information or assistance, text “HELP” or call us 505-237-2225.

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5. Opt-In SMS Messaging

You can opt in to SMS Messaging by verbal consent or by written consent. By subscribing to our SMS Messaging, you agree to our Privacy Policy.

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6. Opt-Out of SMS Messaging

To opt out of messages from Sunwest Escrow, reply STOP to any message. By doing this you will no longer receive SMS from us.

 

7. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 messages per week related to your issue.

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8. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan, These fees may vary if the message is sent domestically or internationally.

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9. HELP

If you are experiencing any issues, you can reply with the word HELP. Or you can get

help directly from us at info@sunwestescrow.com

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10. Privacy

We respect your privacy and will only use the information you provide to

communicate with you via SMS as outlined above. Your personal data will not be

shared with third parties unless required by law or as necessary to deliver the

requested service.

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WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTY

FOR ANY REASON! SMS opt-in or phone numbers collected for the purpose or

SMS are not shared or sold with any third parties or affiliate companies for

marketing purposes.

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11. We may collect information about you including,

• Personal information such as name, email address, phone number and physical address

• Information is used to process and service your contracts with Sunwest Escrow.

• We do not share nonpublic information except as authorized by law or authorized by written consent from our clients

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12. We may use the information we collect for various purposes, including:

• To provide, maintain and improve our services.

• To process transactions and send you related information.

• To communicate with you, including responding to your inquiries and sending updates.

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13. Data Security: We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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14. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

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Contact Sunwest Escrow office if you need assistance at info@sunwestescrow.com or

call us, 505-237-2225.